The entire process from quote to completion was exceptional. Your assistance in making decisions about additional work was greatly appreciated. We've already recommended your company to others. - Steve
Scott came to measure we received an estimate within 2 days. The bid was very competitive. We had received good feedback from friends, neighbors, and Angie's list. They started the project a week later and would have been done in 2 days had it not rained. They finished it up as soon as weather would permit. I would definitely recommend this company. - Emily - Woodinville, WA
We dealt mostly with Mr. Scott and he was very honest. He was forthcoming in his answers and we had a lot of questions. We interviewed five or six companies and he was the only one that looked up on the roof. He was the only one who noticed that we had two skylights and that they were of two different sizes. Nobody else noticed that. He was very straight forward and we liked that very much about him. He was a straight shooter. He was able to lead on the crew that was here. They were very good. They cleaned up every single day when they were done and they were extremely polite. They seemed to have done very good work. We were watching very carefully as to what they were doing. The quality of their work has been good so far. There has not been any leak or problem so far and we have not had enough rain. We have already recommended them to the people in this area. - Steven - Sammamish, WA
I looked at 7 other roofing companies, and I chose Rock Roofing because I had an excellent customer service experience. Not only was I contacted in a timely manner, the estimate was delivered promptly as well. Other considerations that made me go with Rock Roofing was their history in the industry, their crews are in their employ, they required no money until the job was completed, and after meeting with them and exchanging several e-mails I understood them to be very customer service driven and most importantly they took pride in their craft. I found the bid to be fair and reasonable. I am very satisfied with the end result. The crew came out and appeared to work like a fine oiled machine. The job was done in a day and a half. When they left, the only trace they were here was a “shiney” new roof. The general manager came by the next day, inspected the work, and lastly, I only paid $40 more than the estimate as one “sheet” had to be replaced. I would highly recommend Rock Roofing! - C.C - Woodinville, WA
Rock Roofing removed my existing roof, replaced some rotten sheathing, and re-roofed with an architectural style composition roof. The salesman came out and was very informative and friendly when submitting and going over the estimate. They listened to my needs and were never pushy, which I appreciated very much. After choosing Rock Roofing to do my job, I was pleased that they showed up on time and finished the work in a timely manner. The roofers were friendly, cleaned up every day and worked very hard. The roof looks beautiful and everything was done as promised and on budget. I would recommend Rock Roofing to anyone. - Alexander - Seattle, WA
I sent an e-mail to Scott Fisher @ Rock Roofing on July 27th after 5:00 PM regarding a leak we have been dealing with in our roof. In less than 15 minutes I received a phone call. Mr Fisher made arrangements with my husband the very next day to take a look at our persistant problem. It was discovered that we had a leak at a vent pipe that had no flashing. A repairman arrived today on time, and completed the necessary work to stop further leaks. He also check out other areas to determine if there might be further problems. - Patricia - Bothell, WA
Steve was Rock Roofing's PVC specialist. He work long hard days and did great work. He even worked on Saturday and Sunday to make sure that he would finish before our painters started the following Monday. All the seams were welded by hand and carefully checked by Steve. He is a perfectionist and lived up to that title. They were on time and did a good job of cleaning up. We are very happy with the new roof and look forward to 25 years of no leaks. - Roy - Shoreline, WA
The whole experience was very satisfying. The roofers arrived early and stayed late and did a very professional job in all ways. They answered any questions I had. Josh, Rene, and their crew did a great job. Scott Fisher, the sales rep, was very informative and enjoyable to talk to. - Joan - Kenmore, WA
